FAQ

Frequently Asked Questions

What is PMVA training?
PMVA stands for Prevention and Management of Violence and Aggression training. It’s a specialist program used primarily in healthcare and mental health settings (such as the NHS or private care facilities) to train staff in:
Recognizing early signs of aggression or agitation
De-escalation techniques to prevent conflict from escalating
Safe physical intervention methods when necessary
Legal and ethical frameworks around restraint and patient safety
Post-incident support and reflection
The goal of PMVA training is to ensure staff can safely manage potentially violent situations while maintaining respect, dignity, and safety for both the patient and staff member. It’s especially common in psychiatric units, emergency departments, and secure or forensic care settings.

This training is designed for professionals in healthcare, social care, education, and other sectors where there is a potential for challenging behaviours.

Tamara Brown is a fully qualified Senior Trainer with extensive experience, working full-time to deliver high-quality, impactful training across the UK and beyond. She is certified to provide BILD ACT accredited training, ensuring that organisations benefit from industry-leading standards in the prevention and management of violence and aggression. Tamara’s expertise goes beyond delivering standard courses—she is deeply committed to helping staff and individuals truly understand and support the unique needs expressed by people in crisis. Through her tailored, compassionate approach, she empowers teams to respond with confidence, empathy, and professionalism in challenging situations, making a tangible difference to both service users and the wider organisation.

Yes, our PMVA training is fully accredited by BILD ACT Certified Training, the gold standard in the sector. This prestigious accreditation guarantees that our programme meets the highest national and international standards for quality, safety, and effectiveness in the prevention and management of violence and aggression. Choosing BILD ACT-certified training not only ensures you receive evidence-based, rigorously tested instruction but also adds a powerful credential to your professional portfolio—recognized and respected across healthcare, social care, and security industries. With this accreditation, you can have complete confidence that you’re gaining the most reliable, up-to-date skills and knowledge to excel in your role and safeguard yourself and those you support.
Yes, we proudly offer fully bespoke training programmes, crafted to align precisely with your organisation’s specific needs and objectives. Whether you’re looking to address complex challenges, enhance staff capabilities, or meet regulatory standards, our tailored approach ensures maximum impact and lasting results.
  • Registration: Course bookings must be made at least 7 days before the course start date to secure a spot.
  • Payment: Full payment is required at the time of booking to confirm registration.
  • Confirmation: A confirmation email with course details will be sent once payment is received.
  • Group Bookings: For group or corporate bookings, please contact us directly for customized arrangements and invoicing options.
  • Free Cancellation: Cancellations made 14 days or more before the course start date will receive a full refund.
  • No Refund: Cancellations made less than 14 days before the course start date, or failure to attend (no-show), will forfeit the full fee.
  • Rescheduling: You may transfer your booking once to another available session, provided you notify us at least 7 days in advance.
  • Course Cancellation: In the unlikely event that we must cancel or reschedule a course, participants will be offered a full refund or free transfer to another date.

Yes, we offer comprehensive on-site training delivered directly at your location, providing maximum convenience, minimal disruption, and a fully immersive learning experience tailored to your team’s real-world environment.

Absolutely! Participants who successfully complete a PMVA course receive a certificate that formally validates their expertise in conflict management, breakaway techniques, and safe restraint practices. This highly regarded accreditation not only demonstrates your commitment to professional excellence but also significantly enhances your career prospects, positioning you as a trusted and skilled practitioner in high-demand, safety-critical roles.

Our courses take place at our PMVA Training Centre in Romford, or we can attend on-site premises at a charge (if required).

Click Register Now for your participant training or for group training sessions just send an enquiry to enquiries@pmvatrainingcourses.com

Our expert training courses are delivered by our professionally qualified trainer Tamara Brown.

Tamara is a Senior Trainer working full time to deliver training for agency staff. In addition to her training responsibilities, she also serves as a Healthcare Support Worker, demonstrating her strong commitment to the healthcare field.

Tamara is dedicated to creating safe environments and ensuring adherence to regulatory standards. She brings a deep understanding of health and safety regulations, along with a strong track record of customizing training to suit both organizational goals and individual learning needs. Tamara excels in developing supportive and effective learning spaces, assessing learning outcomes, and delivering meaningful feedback. She is also known for her empathy, resilience, and exceptional communication and problem-solving abilities.